This privacy policy applies to the website: https://www.masdenmas.fr

The purpose of this privacy policy is to inform users of the website:

• How their personal data is collected and processed. Personal data includes all data that can identify a user. This includes first and last name, age, postal address, email address, location, and IP address.
• What rights users have regarding this data?
• Who is responsible for processing the personal data collected and processed?
• To whom this data is transmitted?
• Possibly, the website's policy regarding cookies.

This privacy policy supplements the legal notices and the General Terms and Conditions of Use or Sales.

In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of website user data adheres to the following principles:

• Lawfulness, fairness, and transparency: Data may only be collected and processed with the consent of the user who owns the data. Whenever personal data is collected, the user will be informed that their data is being collected and for what reasons;
• Limited purposes: Data collection and processing are carried out to meet one or more objectives specified in the general terms and conditions of use or sale;
• Minimization of data collection and processing: Only data necessary for the proper execution of the website's objectives are collected;
• Reduced data retention period: Data is retained for a limited period, of which the user is informed. When this information cannot be provided, the user is informed of the criteria used to determine the retention period;
• Integrity and confidentiality of data collected and processed: The data controller undertakes to guarantee the integrity and confidentiality of the data collected.

In order to be lawful, and in accordance with the requirements of Article 6 of European Regulation 2016/679, the collection and processing of personal data may only take place if they meet at least one of the following conditions:

• The user has expressly consented to the processing;
• The processing is necessary for the proper performance of a contract;
• The processing meets a legal obligation;
• The processing is necessary to protect the vital interests of the data subject or another natural person;
• The processing may be necessary for the performance of a task carried out in the public interest or in the exercise of official authority;
• The processing and collection of personal data is necessary for the purposes of the legitimate and private interests pursued by the controller or by a third party.

The personal data collected on the website https://www.masdenmas.fr is as follows:

• Last name,

• First name,

• Company name (optional)

• Postal address,

• Telephone number (optional),

• Email address

This data is collected when the user performs one of the following operations on the website:

• When the user reserves a tent, caravan, or campervan pitch or when they reserve a mobile home offered on the website
• When the user contacts the 'Le mas d'en mas' campsite or the Ambocecam company using a contact form available on the website

The data controller will store all collected data in its website's IT systems under reasonable security conditions for a period of:

• Accounting data: 10 years
• Contractual documents: 3 years
• Visitor analysis cookies 13 months.

Data collection and processing serve the following purposes:

• Processing a reservation
• Responding to requests sent via the contact form

Data processing is based on the following legal bases:

• Performance of the contract
• User consent
• Legal obligation

*Some data may be transferred to Google for analytics purposes (for more information on the data collected by Google, see: https://support.google.com/analyfics/answer/11593727?hl=fr

Some data may be recorded by the company 'Meta', since the site is connected to the social networks Facebook and Instagram (for more information on the data collected by Meta, see: https://www.facebook.com/privacy/policy

The website https://www.masdenmas.fr

is hosted by: Tuxane Hosting co./ SARL burro-net

whose head office is located at: 2bis rue Sébastien Bonay - 66400 Céret

The host can be contacted either via the contact form on its website https://www.burro-net.com/fr/, by email: contact@burro-net.com, or by telephone at +33-(0)4 68 82 73 20

The data collected and processed by the website is hosted and processed in Germany, a country within the European Community and thus complies with the requirements of the General Data Protection Regulation (GDPR).

The data controller is: Ms. MAS. She can be contacted by email at: campingmasdenmas@orange.fr

The data controller is responsible for determining the purposes and means used for processing personal data.

The data controller undertakes to protect the personal data collected, not to transmit it to third parties without informing the user, and to respect the purposes for which the data was collected.

The website has an SSL certificate to ensure that information and data transfers through the website are secure.

A Secure Socket Layer (SSL) certificate is used to secure data exchanged between the user and the website.

Furthermore, the data controller undertakes to notify the user in the event of data rectification or deletion, unless this would entail disproportionate formalities, costs, or procedures for the user.

In the event that the integrity, confidentiality, or security of the user's personal data is compromised, the data controller undertakes to inform the user by any means.

In accordance with the regulations concerning the processing of personal data, the user has the rights listed below.

In order for the data controller to respond to their request, the user is required to provide: their first and last name, their email address, and, if applicable, their account number, personal space number, or subscriber number.

The data controller is required to respond to the user within a maximum of 30 (thirty) days.

The user may view, update, modify, or request the deletion of their personal data by following the procedure set out below:

The user must send an email to the personal data controller, specifying the purpose of their request, to the contact email address.

If they have one, the user has the right to request the deletion of their personal space by following the procedure below:

The user must send an email to the personal data controller, specifying their email address. The request will be processed within 10 business days.

The user has the right to request the portability of their personal data held by the website by following the procedure below:

The user must send a data export request to the website's data controller: https://www.masdenmas.fr

The data controller undertakes to acknowledge receipt of the request within 7 days. In addition, the controller undertakes to send the user a data export in CSV format within an additional 14 days.

The user has the right to request the restriction of or object to the processing of their data by the website, which the website cannot refuse, unless they demonstrate the existence of legitimate and compelling reasons that may prevail over the user's interests, rights, and freedoms.

To request the restriction of the processing of their data or to object to the processing of their data, the user must follow the following procedure:

The user is free to request the deletion of their data at any time from the personal data controller. Provided this request does not conflict with any other obligation, such as tax laws, this request will be complied with within a maximum of 10 business days. The user will then receive notification of the deletion of their data. However, no other changes to the data records entered, such as partial deletion, are provided.

In accordance with the provisions of Regulation 2016/679, the user has the right not to be subject to a decision based solely on automated processing if the decision produces legal effects concerning them, or significantly affects them in a similar manner.

Right to determine the fate of data after death

The user is reminded that they can determine what should happen to their collected and processed data if they die, in accordance with Law No. 2016-1321 of October 7, 2016.

In the event that the data controller decides not to respond to the user's request, and the user wishes to contest this decision, or if he or she believes that one of the rights listed above has been infringed, he or she is entitled to refer the matter to the CNIL (Commission Nationale de l'Informatique et des Libertés, https://www.cnil.fr) or any competent judge.

In accordance with the provisions of Article 8 of European Regulation 2016/679 and the French Data Protection Act, only minors aged 15 or over may consent to the processing of their personal data.

If the user is a minor under the age of 15, the consent of a legal representative will be required for personal data to be collected and processed.

The website publisher reserves the right to verify by any means that the user is over the age of 15, or that they have obtained the consent of a legal representative before browsing the website.

This privacy policy can be consulted at any time at the following address: https://www.masdenmas.fr/vieprive.html

The website publisher reserves the right to modify it to ensure its compliance with applicable law.

Therefore, the user is encouraged to regularly review this privacy policy to stay informed of the latest changes.

The user is hereby informed that this privacy policy was last updated on November 24, 2024.